OTP not received
ensure registered mobile number and email are current; OTP typically expires within 60-300 seconds, so request a fresh one if it lapses
Read source
ICICI Direct login & account help
Go to ICICI Direct’s own sign-in page, or find help with account access below. KnowYourBrokerage is an independent guide. We do not collect passwords, send OTPs or unlock accounts.
Open ICICI Direct loginLogin sources checked 2026-06-14
Opens secure.icicidirect.com in a new tab.
Web sign-in
Open the official login page
Open https://secure.icicidirect.com/customer/login. Check the address before entering your account details.
Choose your sign-in method
User ID (client ID) with password/PIN
Complete account verification
OTP sent to registered mobile number and email at login (2FA mandatory since 27 Sep 2022); QR-code scan from the mobile app also enables instant web login
Use the details linked to your existing account. If a screen asks you to open a new account unexpectedly, stop and check with the broker before continuing. Verification can differ between web, app and account types; follow the prompts on the official platform.
ICICI Direct account access help
Forgotten password/PIN
reset via the forgot-password option on the login page using registered credentials
Read sourceWeb login without typing OTP
use the 'Scan for Web Login' QR option in the mobile app menu while logged into the app
Read sourceIf you cannot use your registered phone or email, contact the broker through its official support channel. An in-account settings change is not a recovery route when you cannot sign in. Find ICICI Direct support contacts.
Using the mobile app
Web instructions do not necessarily match the mobile app. Start with the app linked from the broker’s official website, then use its sign-in and recovery options. The platform-specific notes above explain the differences we have sourced. See our ICICI Direct app guide.
Before entering account details
- Check the full website address, not just its logo or name. A secure connection alone does not prove that a website belongs to your broker.
- Keep passwords, PINs and OTPs private. Do not give them to someone offering remote login assistance.
- Use official support if access fails. KYB cannot verify your identity, change registered contact details or bypass the broker’s security checks.
Sources for this guide
- secure.icicidirect.com/customer/login — checked 2026-06-14
- www.icicidirect.com/faqs/nri-account/what-is-the-2-factor-authentication-login-process — checked 2026-06-14
- www.icicidirect.com/futures-and-options/articles/two-factor-authentication-2fa-login — checked 2026-06-14
Checking the cost of a trade? Use the ICICI Direct brokerage calculator.
Back to ICICI Direct overviewLogin questions
About this ICICI Direct guide.
No. KnowYourBrokerage is an independent guide. Sign in only on ICICI Direct’s own website or app. KYB does not collect your login details or recover accounts.
Use https://secure.icicidirect.com/customer/login. User ID (client ID) with password/PIN
Use the relevant recovery guidance and source links on this page. If you cannot access your registered phone or email, contact ICICI Direct through its official support channel. KYB cannot change account details, issue OTPs or unlock your account.