Did not receive the login OTP
ensure the mobile number and email registered with 5paisa are current; request a resend or use the TOTP option instead.
Read sourceGo to 5paisa’s own sign-in page, or find help with account access below. KnowYourBrokerage is an independent guide. We do not collect passwords, send OTPs or unlock accounts.
Opens login.5paisa.com in a new tab.
Open https://login.5paisa.com/. Check the address before entering your account details.
Client ID or registered mobile number, plus password/PIN
Real-time OTP (sent to registered mobile/email) or TOTP via an authenticator app (e.g. Google Authenticator), per SEBI 2-factor authentication norms
Use the details linked to your existing account. If a screen asks you to open a new account unexpectedly, stop and check with the broker before continuing. Verification can differ between web, app and account types; follow the prompts on the official platform.
ensure the mobile number and email registered with 5paisa are current; request a resend or use the TOTP option instead.
Read sourceuse the 'Forgot Password' link on the login screen to reset it via registered mobile and email.
Read sourcethe device clock used by the authenticator app must be set to automatic/network time, otherwise the time-based code will be out of sync.
Read sourcewait and retry, or contact support to unlock.
Read sourceIf you cannot use your registered phone or email, contact the broker through its official support channel. An in-account settings change is not a recovery route when you cannot sign in. Find 5paisa support contacts.
Web instructions do not necessarily match the mobile app. Start with the app linked from the broker’s official website, then use its sign-in and recovery options. The platform-specific notes above explain the differences we have sourced. See our 5paisa app guide.
Checking the cost of a trade? Use the 5paisa brokerage calculator.
Back to 5paisa overviewAbout this 5paisa guide.
No. KnowYourBrokerage is an independent guide. Sign in only on 5paisa’s own website or app. KYB does not collect your login details or recover accounts.
Use https://login.5paisa.com/. Client ID or registered mobile number, plus password/PIN
Use the relevant recovery guidance and source links on this page. If you cannot access your registered phone or email, contact 5paisa through its official support channel. KYB cannot change account details, issue OTPs or unlock your account.