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Independent login guide

Tradingo login & account help

Go to Tradingo’s own sign-in page, or find help with account access below. KnowYourBrokerage is an independent guide. We do not collect passwords, send OTPs or unlock accounts.

Login sources checked 2026-06-14

Opens new-trading.gotradingo.com in a new tab.

Web sign-in

  1. Open the official login page

    Open https://new-trading.gotradingo.com/. Check the address before entering your account details.

  2. Choose your sign-in method

    Client ID / User ID with password

  3. Complete account verification

    Mobile app supports biometric login (fingerprint / Face ID)

Use the details linked to your existing account. If a screen asks you to open a new account unexpectedly, stop and check with the broker before continuing. Verification can differ between web, app and account types; follow the prompts on the official platform.

Tradingo account access help

Forgotten password or User ID

reset via the login page or contact customer support at 08069049889 / helpdesk@gotradingo.com.

Account access

New users receive login ID and password after account activation; if not received, contact account opening support.

Account access

Biometric login on the mobile app may need to be re-enabled after an app update or device change.

If you cannot use your registered phone or email, contact the broker through its official support channel. An in-account settings change is not a recovery route when you cannot sign in. .

Using the mobile app

Web instructions do not necessarily match the mobile app. Start with the app linked from the broker’s official website, then use its sign-in and recovery options. The platform-specific notes above explain the differences we have sourced. .

Before entering account details

  • Check the full website address, not just its logo or name. A secure connection alone does not prove that a website belongs to your broker.
  • Keep passwords, PINs and OTPs private. Do not give them to someone offering remote login assistance.
  • Use official support if access fails. KYB cannot verify your identity, change registered contact details or bypass the broker’s security checks.

Sources for this guide

Checking the cost of a trade? .

Back to Tradingo overview

Login questions

About this Tradingo guide.

No. KnowYourBrokerage is an independent guide. Sign in only on Tradingo’s own website or app. KYB does not collect your login details or recover accounts.

Use https://new-trading.gotradingo.com/. Client ID / User ID with password

Use the relevant recovery guidance and source links on this page. If you cannot access your registered phone or email, contact Tradingo through its official support channel. KYB cannot change account details, issue OTPs or unlock your account.