Forgotten password or User ID
reset via the login page or contact customer support at 08069049889 / helpdesk@gotradingo.com.
Read sourceGo to Tradingo’s own sign-in page, or find help with account access below. KnowYourBrokerage is an independent guide. We do not collect passwords, send OTPs or unlock accounts.
Opens new-trading.gotradingo.com in a new tab.
Open https://new-trading.gotradingo.com/. Check the address before entering your account details.
Client ID / User ID with password
Mobile app supports biometric login (fingerprint / Face ID)
Use the details linked to your existing account. If a screen asks you to open a new account unexpectedly, stop and check with the broker before continuing. Verification can differ between web, app and account types; follow the prompts on the official platform.
reset via the login page or contact customer support at 08069049889 / helpdesk@gotradingo.com.
Read sourceNew users receive login ID and password after account activation; if not received, contact account opening support.
Read sourceBiometric login on the mobile app may need to be re-enabled after an app update or device change.
Read sourceIf you cannot use your registered phone or email, contact the broker through its official support channel. An in-account settings change is not a recovery route when you cannot sign in. Find Tradingo support contacts.
Web instructions do not necessarily match the mobile app. Start with the app linked from the broker’s official website, then use its sign-in and recovery options. The platform-specific notes above explain the differences we have sourced. See our Tradingo app guide.
Checking the cost of a trade? Use the Tradingo brokerage calculator.
Back to Tradingo overviewAbout this Tradingo guide.
No. KnowYourBrokerage is an independent guide. Sign in only on Tradingo’s own website or app. KYB does not collect your login details or recover accounts.
Use https://new-trading.gotradingo.com/. Client ID / User ID with password
Use the relevant recovery guidance and source links on this page. If you cannot access your registered phone or email, contact Tradingo through its official support channel. KYB cannot change account details, issue OTPs or unlock your account.