Forgotten password
use Forgot Password with User ID, PAN and Date of Birth; choose Unblock & Reset and a temporary password is emailed to the registered address, then set a new password.
Read source
ProStocks login & account help
Go to ProStocks’s own sign-in page, or find help with account access below. KnowYourBrokerage is an independent guide. We do not collect passwords, send OTPs or unlock accounts.
Open ProStocks loginLogin sources checked 2026-06-14
Opens star.prostocks.com in a new tab.
Web sign-in
Open the official login page
Open https://star.prostocks.com/. Check the address before entering your account details.
Choose your sign-in method
Client Code (assigned at account opening)
Complete account verification
OTP at login (delivered to registered email; TOTP via Google Authenticator can be enabled to avoid per-login OTP)
Use the details linked to your existing account. If a screen asks you to open a new account unexpectedly, stop and check with the broker before continuing. Verification can differ between web, app and account types; follow the prompts on the official platform.
ProStocks account access help
Account locked after repeated failed attempts
use the Unblock & Reset flow to regenerate access.
Read sourceAccount access
First-time login requires Client Code, password and OTP; set up a personal password before regular use.
Read sourceAccount access
To stop requesting an OTP on every login, enable TOTP (Time-based OTP) via an authenticator app.
Read sourceIf you cannot use your registered phone or email, contact the broker through its official support channel. An in-account settings change is not a recovery route when you cannot sign in. Find ProStocks support contacts.
Using the mobile app
Web instructions do not necessarily match the mobile app. Start with the app linked from the broker’s official website, then use its sign-in and recovery options. The platform-specific notes above explain the differences we have sourced. See our ProStocks app guide.
Before entering account details
- Check the full website address, not just its logo or name. A secure connection alone does not prove that a website belongs to your broker.
- Keep passwords, PINs and OTPs private. Do not give them to someone offering remote login assistance.
- Use official support if access fails. KYB cannot verify your identity, change registered contact details or bypass the broker’s security checks.
Sources for this guide
Checking the cost of a trade? Use the ProStocks brokerage calculator.
Back to ProStocks overviewLogin questions
About this ProStocks guide.
No. KnowYourBrokerage is an independent guide. Sign in only on ProStocks’s own website or app. KYB does not collect your login details or recover accounts.
Use https://star.prostocks.com/. Client Code (assigned at account opening)
Use the relevant recovery guidance and source links on this page. If you cannot access your registered phone or email, contact ProStocks through its official support channel. KYB cannot change account details, issue OTPs or unlock your account.