Account access
New platform — keep the Arrow app updated to the latest version to avoid login or order glitches
Go to Arrow’s own sign-in page, or find help with account access below. KnowYourBrokerage is an independent guide. We do not collect passwords, send OTPs or unlock accounts.
Opens app.arrow.trade in a new tab.
Open https://app.arrow.trade. Check the address before entering your account details.
Registered mobile number / client ID with password
One-time password (OTP) sent to your registered mobile and email at login
Use the details linked to your existing account. If a screen asks you to open a new account unexpectedly, stop and check with the broker before continuing. Verification can differ between web, app and account types; follow the prompts on the official platform.
New platform — keep the Arrow app updated to the latest version to avoid login or order glitches
Use the registered mobile number for OTP-based login and ensure it is linked for 2FA
For browser access use app.arrow.trade; the Android and iOS apps are separate builds
If you cannot use your registered phone or email, contact the broker through its official support channel. An in-account settings change is not a recovery route when you cannot sign in. Find Arrow support contacts.
Web instructions do not necessarily match the mobile app. Start with the app linked from the broker’s official website, then use its sign-in and recovery options. The platform-specific notes above explain the differences we have sourced. See our Arrow app guide.
Checking the cost of a trade? Use the Arrow brokerage calculator.
Back to Arrow overviewAbout this Arrow guide.
No. KnowYourBrokerage is an independent guide. Sign in only on Arrow’s own website or app. KYB does not collect your login details or recover accounts.
Use https://app.arrow.trade. Registered mobile number / client ID with password
Use the relevant recovery guidance and source links on this page. If you cannot access your registered phone or email, contact Arrow through its official support channel. KYB cannot change account details, issue OTPs or unlock your account.